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Resolving internet connection issues can be a challenging task as there are so many probable reasons. Try these steps to troubleshoot your relevant problem:
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Just ensure that you typed the correct Virtual Private Network as given by your network administrator.
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You must have got active Internet connection for a VPN connection to work.
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If you have external modem, ensure that the modem power is turned on.
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Speak to your network administrator to ensure that you have the suitable domain permissions and connection on the remote access server.
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It could be a certificate issue. Call your network administrator for help.
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A VPN connection doesn’t run with an active Winsock proxy client. Therefore, call your network administrator to confirm that the Winsock proxy client isn’t enabled.
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If you are aware of the IP address of a website, write that address on the bar of the address and press ENTER. If it works, there might be a Domain Name System resolution issue. Call your network administrator for help.
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If there is special software set up by your workplace, it could contribute to the problem. Call your network administrator for your assistance.
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If you are aware of the IP address of your VPN server, type that particular address for the VPN connection, after that click Enter. If this works properly, there might be a DNS resolution problem. Call your network administrator for help.
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There might be an issue with the server you are trying to link to. Speak to your network administrator for help.